Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Which Product is right for me?
For a fully shaded outdoor location, we recommend our Partial Sun TV. Here’s a quick overview:
• Deck Pro 2.0 – Excellent balance of performance and durability with 1000‑nit brightness and Google TV system. Ideal for partial sun or shaded outdoor areas.
• Deck Pro QLED 2.0 – Upgraded QLED display for richer colors and contrast, perfect if you want a more vivid picture outdoors.
• Gaming Series (120 Hz) – If you plan on gaming or sports viewing, this is optimized for smooth motion.
How long will it take to get my orders?
For orders within the Australia, delivery typically takes 3-7 business days after the order is placed.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. For full details, including eligibility and return conditions, please refer to our Return & Refund Policy page.
What is your warranty policy?
We offer a 2-year standard warranty. For full details, please refer to our Warranty Policy page.



