Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Which Product is right for me?
For a direct sun outdoor location, we recommend our Full Sun TV. Here’s a quick overview:
• Pool Pro 2.0 – bright enough for full sun, budget-friendly.
• Pool Pro 2.0 QLED – improved picture quality if you want sharper visuals.
• 2025 Cinema Helio QLED – our newest model, 120Hz refresh rate, 2×30W audio, excellent for full sun and smooth motion for sports and movies.
• 2025 Cinema Pro Helio QLED (120Hz, 3,500 nits) – top-of-the-line brightness and motion performance, ideal for full sun and ultimate outdoor viewing.
How long will it take to get my orders?
For orders within the Australia, delivery typically takes 3-7 business days after the order is placed.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. For full details, including eligibility and return conditions, please refer to our Return & Refund Policy page.
What is your warranty policy?
We offer a 2-year standard warranty. For full details, please refer to our Warranty Policy page.
